CONTACT US

Thank you for your interest in Enerco Group Inc.

The following contact information is provided for consumers and businesses who have questions regarding the company and its products. By selecting the appropriate contact information below, you will ensure your inquiry will be answered in an expedient manner.

BUSINESS HOURS

SPECIAL HOURS: The office will close at 2:00 pm EST Friday, December 13th. We will resume normal business hours on Saturday, December 14th at 9:00 am EST.  Thank you.

All calls placed before end of business day will be answered by our team. We stay on the line after hours until all calls are resolved.

Monday - Thursday 8:00 am - 6:00 pm EST

Friday 8:00 am - 5:00 pm EST

Saturday 9:00 am - 2:00 pm

 

We are closed for standard United States holidays. Phones can turn off as early as 3:00 pm EST the business day prior to the holiday. All calls in the queue will be answered. Then the office reopens the next business day after the closure at 8:00 am EST. If it is during seasonal hours, then, unless listed below, phones will be monitored on Saturdays.

2024

Monday, January 1st - The New Year

CONSUMER CONTACTS:

For inquiries regarding, Enerco or Enerco Technical Products, please call:
Toll Free 1-888-849-1899 (USA & Canada)

For inquiries regarding, HeatStar and HeatStar AG products, please call:
Toll Free 1-866-447-2194 (USA & Canada)

To call local for all brands, please call 216-916-3000
Fax 800-321-0552 or 216-916-3012