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WELCOME TO ENERCO SUPPORT
Our team prides itself on finding you a solution. Below are all the ways you can contact us and how to access the resources we’ve tried to provide on the site.
CONSUMER CONTACTS:
For inquiries regarding, Enerco or Enerco Technical Products, please call:
Toll Free 1-888-849-1899 (USA & Canada)
For inquiries regarding, HeatStar and HeatStar AG products, please call:
Toll Free 1-866-447-2194 (USA & Canada)
To call local for all brands, please call 216-916-3000
Fax 800-321-0552 or 216-916-3012
BUSINESS HOURS
SPECIAL HOURS: The office will be closed Tuesday, December 24th and Wednesday, December 25th for the holiday. We will resume normal business hours on Thursday, December 26th.
The office will also be closed on Wednesday, January 1st. We will resume normal business hours on Thursday, Janurary 2nd.
Thank you.
We are closed for standard United States holidays. Phones can turn off as early as 3:00 pm EST the business day prior to the holiday. All calls in the queue will be answered. Then the office reopens the next business day after the closure at 8:00 am EST. If it is during seasonal hours, then, unless listed below, phones will be monitored on Saturdays.
2024
Monday, January 1st - The New Year
Click here to fill-out the Contact Us form and submit an inquiry concerning product details, order status, or general questions. Our Technical and Customer Service teams try to respond to all inquiries within one business day.
Our in-house teams are ready and waiting for you. During the cold season, we also increase our business hours to better accomodate your need and schedules. Watch this page for updated hours.
Click here to submit an inquiry for dealers or distributors in your area via our form. Our Sales team tries to respond within one to two business days.
Thank you for joining our family of customers! Please click here to register your warranty so we may better serve you.
